30 Days to return your order, NO Questions Asked !

Did you order the wrong product ? Have you changed your mind ?
That is not an issue! We will accept your return and offer a free* shipping label online.

We will offer a full refund and free return if you are not completely satisfied with the product you ordered! (Exceptions apply to optical tables, systems and or freight items. These are open for discussion). We want you to be completely satisfied! To error is human! We are highly confident in the quality and performance of our products. That is why we focus on providing the most convenient and easy method of returning and refunding if you choose to do so

* Free return only for the US, EU countries (European Union + UK and Switzerland) and Canada, for all products except optical tables, breadboards and rails.

2-year Warranty on all standard products!

We want you to be completely satisfied and are highly confident in the quality and craftsmanship of our products. That is why we offer an industry leading two-year warranty for standard products! We will repair or replace products that fail or malfunction during the warranty period, provided that the products are used under normal conditions. Simply email us with your claim and we will promptly support your request.

 

Simply email us at sales@optosigma.com, you will get a shipping label and RMA reference number to use for returning your item. We do require original packaging and your item does have to be free from defect to receive a full credit.